During the migration of Viddler’s infrastructure to our new datacenter on 29 August, 2014, we will have to make changes to our DNS records to point to our new location’s IP addresses. Unfortunately, due to propagation times (which are controlled by your Internet Service Provider) some clients may find that they are unable to properly upload video or manage their data. This is because their ISP’s DNS records may still be pointing to Viddler’s old datacenter.
Do I need to do anything?
If you don’t need to update any of your Viddler content or upload any new videos for the 48-72 hour propagation period (most ISPs update within 48 hours) over the weekend of August 29th, you don’t need to worry! It is very likely the Viddler platform will be operating normally when you return on Monday.
If you do plan on utilizing the service (uploading, recording, or organizing videos) you may want to consider the following section.
What can I do?
Viddler’s current datacenter and infrastructure will remain online during the transition, but in a read-only state. Our new infrastructure will be enabled in write-mode soon after we make the switch and complete testing. If your ISP or default DNS server(s) are generally sluggish to update, you may want to consider using an alternative, faster, and more reliable service to have limited interruption for the Viddler transition. The following services are suggested based on the Viddler team’s great experiences using them. No matter what service you use, you can follow the instructions from OpenDNS for setup (just use the IP addresses of the service you’d like).
Google Public DNS